Background

This "Acceptable Use Policy" or "AUP" of Voxeus, applies to all divisions and identities used by Voxeus, and references hereinafter to Voxeus includes reference to the foregoing terms. This AUP is designed to provide a clear understanding of the rules, regulations, and restrictions on the use of the Services, Servers, and IP Addresses of Voxeus. Voxeus may, from time to time at the sole discretion of Voxeus, impose rules, regulations, or restrictions not expressly stated in this AUP on the use of the Services, Servers, and IP Addresses of Voxeus. Voxeus may, from time to time at the sole discretion of Voxeus, modify this AUP and such modification shall become immediately effective upon posting of the modified AUP to www.voxeus.com or by notification to you of the modified AUP. This AUP is not exhaustive.

Hereinafter, "Services" is defined as any offering of Voxeus including, without limitation, those managed, in whole or in part, for you by Voxeus, "Servers" is defined as any CPU based hardware platform of Voxeus including, without limitation, those managed, in whole or in part, for you by Voxeus, and "IP Addresses" is defined as any publicly routable IPv4 32-bit or IPv6 128-bit Internet Protocol address assigned by Voxeus to you as part of the Services or Servers provided to you by Voxeus.

By registering for or using the Services, Servers, or IP Addresses provided to you by Voxeus, you accept and agree to abide by the terms and conditions of the "Terms of Service" or "TOS" of Voxeus, the rules, regulations, and restrictions of the "Acceptable Use Policy" or "AUP" of Voxeus, and the laws of the cities, states, and countries wherein the Services, Servers, or IP Addresses of Voxeus are located which are hereby incorporated into this AUP. Solicitation of any illegal act on, to, from, or through the Services, Servers, or IP addresses provided to you by Voxeus, whether performed or not, is a violation of this AUP.

SUSPENSION AND CANCELLATION

NONPAYMENT IN WHOLE OR IN PART FOR ANY OF THE SERVICES, SERVERS, OR IP ADDRESSES PROVIDED TO YOU BY VOXEUS OR VIOLATION OF THE ACCEPTABLE USE POLICY OF Voxeus, THE ACCEPTABLE USE POLICY OF ANY UPSTREAM PROVIDER OF VOXEUS, OR THE ACCEPTABLE USE POLICY OF ANY NETWORK CONNECTED ON, TO, FROM, OR THROUGH THE SERVICES, SERVERS, OR IP ADDRESSES PROVIDED TO YOU BY Voxeus MAY, AT THE SOLE DISCRETION OF VOXEUS, RESULT IN THE IMMEDIATE SUSPENSION OR CANCELLATION OF ANY OR ALL SERVICES, SERVERS, OR IP ADDRESSES PROVIDED TO YOU BY VOXEUS OR OTHER ACTION DEEMED APPROPRIATE BY VOXEUS WITHOUT REMUNERATION FOR SUCH SUSPENSION, CANCELLATION, OR OTHER ACTION OR ASSURANCE OF PRIOR NOTIFICATION TO YOU FOR SUCH SUSPENSION, CANCELLATION, OR OTHER ACTION AND ANY FEES PAID IN ADVANCE OF SUCH SUSPENSION, CANCELLATION, OR OTHER ACTION ARE NON-REFUNDABLE.

INDEMNIFICATION

YOU ACKNOWLEDGE YOUR INDEMNIFICATION OBLIGATIONS UNDER THE TERMS OF SERVICE OF VOXEUS AND AGREE THAT YOU ARE SOLELY LIABLE AND RESPONSIBLE FOR ANY AND ALL MONETARY DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM VIOLATIONS OF THIS AUP TO INCLUDE, WITHOUT LIMITATION, THE SERVICES, SERVERS, AND IP ADDRESSES PROVIDED TO YOU BY VOXEUS, THE NETWORK AND BUSINESS OPERATIONS OF VOXEUS, RELATED COSTS INCURRED BY VOXEUS, AND ANY THIRD PERSON OR PARTY AND THAT SUCH MONETARY DAMAGES WILL BE CHARGED TO YOUR ACCOUNT. VIOLATIONS OF THIS AUP MAY RESULT IN SIGNIFICANT CIVIL AND CRIMINAL LIABILITY TO YOU.

DATA LIABILITY AND RESPONSIBILITY

YOU ARE SOLELY LIABLE AND RESPONSIBLE FOR ANY AND ALL DATA STORED OR TRANSMITTED ON, TO, FROM, OR THROUGH THE SERVICES, SERVERS, AND IP ADDRESSES PROVIDED TO YOU BY VOXEUS TO INCLUDE, WITHOUT LIMITATION, BLOCK SPECIAL FILES, CHARACTER SPECIAL FILES, DIRECTORIES, SYMBOLIC LINKS, SOCKET LINKS, FIFOS, REGULAR FILES, PROGRAMS, DATABASES, TEXT, GRAPHICS, PICTURES, MOVIES, AUDIO, STREAMING MEDIA, WEB PAGES, HYPERLINKS, EMAIL, INSTANT MESSAGES, CHAT MESSAGES, FILE TRANSFERS, HOST NAMES, AND DOMAIN NAMES

DISCLAIMER OF RESPONSIBILITY

VOXEUS ASSUMES NO LIABILITY OR RESPONSIBILITY TO ANY PERSON OR PARTY FOR ANY VIOLATION OF THIS AUP BY ANY OTHER PERSON OR PARTY. IT IS THE POLICY OF VOXEUS, BUT NOT ITS OBLIGATION, TO MONITOR ITS NETWORK FOR POTENTIAL, ALLEGED, OR ACTUAL VIOLATIONS OF THIS AUP AND TO CANCEL EGREGIOUS OR REPEAT OFFENDERS OF THIS AUP WITHOUT PRIOR NOTICE.

SUBJUGATION

ALL RESELLERS, CLIENTS, USERS, AND SUB NETWORKS OF THE SERVICES, SERVERS, AND IP ADDRESSES PROVIDED BY VOXEUS ARE SUBJECT TO THIS AUP AND ANY ATTEMPTED OR ACTUAL VIOLATION OF THIS AUP BY ANY PERSON OR PARTY ON YOUR BEHALF SHALL BE A VIOLATION OF THIS AUP BY YOU.

PROSECUTION AND FINES

VOXEUS COOPERATES FULLY WITH LAW ENFORCEMENT AGENCIES IN THE INVESTIGATION AND PROSECUTION OF CRIMINAL ACTIVITY AND HAS ZERO TOLERANCE FOR VIOLATIONS OF THIS AUP. WE RESERVE THE RIGHT TO LEVY FINES OF $500 TO $5000 USD PER INCIDENT FOR ANY VIOLATION OF THIS AUP.

RIGHT OF REFUSAL

VOXEUS RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANY TIME.

Policy Enforcement and Resolution

Violations of this AUP are, at the sole discretion of Voxeus, enforced by issuance of a Policy Enforcement notice to the registered contact email addresses of the Services, Servers, or IP Addresses and, additionally, may be issued to the registered abuse contact email addresses of the Services, Servers, or IP Addresses. It is your responsibility to request from abuse@voxeus.com abuse contact email addresses. Failure to receive a Policy Enforcement notice does not limit the right of enforcement by Voxeus of this AUP or your responsibility to resolve violations of this AUP in a manner acceptable to Voxeus.

All domains, sites, users, or exploits causing a violation of this AUP must be removed from the Services, Servers, and IP Addresses of Voxeus. Any improperly configured or insecure software causing a violation of this AUP must be properly configured, hardened, or removed. You must reply to the Policy Enforcement notice within the time frame given in the notice with appropriate comments, questions, or actions to resolve the violations cited in the notice. Depending on the violation type, severity, history, quantity of complaints, upstream provider requirements, and other factors, your Services, Servers, or IP Addresses may be:

• Monitored for Additional Violations
• Accessed for Investigation, Cleaning, Hardening, or Securing
• Disconnected in 24-Hours, 12-Hours, 6-Hours, 3-Hours, 1-Hour, or 0-Hours
• Required to Reload possibly with No Data Recovery
• Hard Drives Seized
• Null-Routed
• Port Shutdown
• On 30-Day Probation
• Reviewed for Cancellation
• Cancelled 

Specific Violations of This AUP Without Limitation

Advance Fee Fraud
Spam to solicit an advance fee in return for monetary gain.

Child Porn Site
Hosting, distributing, or linking from a site to pornography involving a person under legal age.
( See Title 18 USC Chapter 110 SEXUAL EXPLOITATION AND OTHER ABUSE OF CHILDREN § 2256 Definitions and § 2257 Record keeping requirements http://uscode.house.gov/download/pls/18C110.txt )

Child Porn Email
Sending email containing or linking to pornography involving a person under legal age.
( See Title 18 USC Chapter 110 SEXUAL EXPLOITATION AND OTHER ABUSE OF CHILDREN § 2256 Definitions and § 2257 Record keeping requirements http://uscode.house.gov/download/pls/18C110.txt )

Copyright
Hosting, distributing, or linking to copyright infringed materials.
( See http://www.copyright.gov/title17/92chap5.html )

Cracking
Brute force access of secured network devices.

DoS
Denial of service attack of network devices.

Embargo
Hosting or Linking to a Site Prohibited by Embargo.
( See http://www.voxeus.com/about/legal/embargo.php )

Forgery
Faking an IP address, hostname, e-mail address, or header.

Fraud Site
Hosting or linking to a website intended to deceive the public.

Hacking
Circumventing security systems of network devices.

HYIP Site
Hosting or linking to a website of high yield investment program, Ponzi Scheme, or Pyramid Scheme.

ID Theft
Hosting, Distributing, or Linking to Stolen Account Identification Information.

Infection
Hosting, Distributing, or Linking to Exploits, Trojans, Viruses, or Worms.

Invalid Hostname
A vain, obscene, or malicious host name or domain name.

IRC Malicious
Malicious Use of Internet Relay Chat.

IRC Unregistered
Internet Relay Chat Server not Registered and Approved by Voxeus abuse department through a ticket request.

Open Proxy
Hosting an Open Proxy of Any Type.

Open Relay
Hosting an Open Relay of Any Type.

Pharmaceuticals
Hosting, Distributing, or Linking to Pharmaceutical/Drug Sites.

Phishing
Identity Theft by Email Under False Pretense.

Proxy Hijack
Use of a Third Party Proxy Vulnerability or Trojan.

ROKSO
ROKSO Blacklisting at www.spamhaus.org of an IP.
( See http://www.spamhaus.org/rokso/index.lasso )

Scanning
Probing for Vulnerabilities of Network Devices.

Shells
Hosting Accounts Primarily for Shell Access.

SORBS
SORBS Blacklisting at www.sorbs.net of an IP.

Spam Cannon
Sending High Volume Spam (UBE).

Spam Email
Unsolicited Bulk Email (UBE).

Spam List
Hosting, Distributing, or Linking to Email Address Lists for Spam.

Spam News
Posting the same message repeatedly in any newsgroup or to multiple newsgroups or posting an off-topic message to a newsgroup.

Spam Site
Hosting a Site Advertised by Spam Email or Spam Web.

Spam Ware
Hosting, Distributing, or Linking to Software Designed for Spamming.

Spam Web
Unsolicited, Bulk, or Forged Site Advertisement in Web Logs, Forums, or Guest books.

Spamhaus
Spamhaus Blacklisting at www.spamhaus.org of an IP.

Terrorist Site
Hosting or Linking to a Site Advocating Terrorism.
( See http://www.treas.gov/offices/enforcement/ofac/programs/terror/terror.pdf )

Tools
Hosting, Distributing, or Linking to Cracking, DoS, Forgery, Infection, or Scanning Software or Instruction.

Trademark
Hosting, Distributing, or Linking to Trade Mark Infringed Materials.

Upstream AUP
Violation of AUP of the Upstream Provider of Voxeus.

Wares
Hosting, Distributing, or Linking to Cracks, Hacks, Key Generators, Serials, or Pirated Software.

Web Spider
Use of a Web Spider, Crawler, or Bot for Unauthorized Connection to 3rd Party Web Servers.

Management, Administration, and Security Responsibilities

You are solely responsible, without limitation, for the management, administration, and security of the Services, Servers, and IP Addresses provided to you by Voxeus, for any and all data stored or transmitted on, to, from, or through the Services, Servers, and IP Addresses provided to you by Voxeus, and for all passwords provided to you by Voxeus. Should it become necessary for Voxeus to perform, at your request, any management, administration, or security work on the Services, Servers, or IP Addresses provided to you by Voxeus to resolve a violation of this AUP in a manner acceptable to Voxeus, you agree to pay Voxeus $150.00 USD per hour one-hour minimum.

Contact Information

You are responsible for maintaining your contact information in the ticket system such that your registered contact email address is always reachable even in the event of disconnection of the Services, Servers, or IP Addresses provided to you by Voxeus.

IP Address Overlap

Use of a publicly routable IP address not provided to you by Layered Technologies on the Services or Servers provided to you by Voxeus is a violation of this AUP.

Network Performance

Voxeus provides shared network resources and, therefore, excessive use or abuse of these shared network resources by one client of Voxeus may adversely affect other clients of Layered Technologies or the network of Voxeus. Any misuse of network resources in a manner which may adversely affect other clients of Layered Technologies or the network of Voxeus is a violation of this AUP.

Internet Etiquette

You and all users of the Services, Servers, and IP Addresses provided to you by Voxeus are expected to practice good Internet etiquette (Netiquette). Any activity or data stored or transmitted on, to, from, or through the Services, Servers, or IP Addresses provided to you by Voxeus which may adversely affect other clients of Voxeus or the network of Voxeus as a result of an offended third person or party is a violation of this AUP.

Definition of SPAM

All Unsolicited Bulk Email or "UBE", email which is both unsolicited and bulk, is hereby defined in this AUP as spam. Unsolicited means the recipient did not give verifiable, deliberate, explicit, and revocable permission for the message to be sent. Bulk means the message was sent to multiple recipients with substantively identical content and, therefore, the recipient's personal identity and context are irrelevant because the email is equally applicable to multiple recipients. Spam is an issue of consent, not content. No other definition of spam including, without limitation, Title 15 USC Chapter 103 Controlling the Assault of Non-Solicited Pornography and Marketing § 7702 et. al or "CAN-SPAM Act" applies to the definition of spam as used in this AUP.

Opt-In Mailing Lists

Mailing lists must be true opt-in which requires you to provide to the recipient either a confirmation email or a confirmation web page whereby the recipient must have replied with a confirmation email having a unique tracking number or must have clicked a hyperlink in the confirmation email having a unique tracking number maintained in your web server log file or must have clicked the hyperlink in the confirmation web page having a unique tracking number maintained in your web server log file thereby granting verifiable, deliberate, explicit, and revocable permission to be added to the specific opt-in email list at the specific site both of which must be hosted on the network of Voxeus and under your administrative control. You are required to provide the confirmation email reply with unique tracking number or the web server log file line having the unique tracking number as evidence that the recipient did, indeed, opt-in to the email list. You are also required to provide at least one simple method to opt out of the email list which must be honored immediately.

Free Hosting Services

You are liable and responsible for violations of this AUP by all third persons or parties for whom you provide free web, mail, ftp, or other hosting. Voxeus strongly advises you not to provide free hosting to unknown third persons or parties. If a pattern of violations of this AUP from the Services, Servers, or IP Addresses provided to you by Voxeus occurs resulting from such free hosting, Layered Technologies may, at the sole discretion of Voxeus, suspend or cancel any or all Services, Servers, and IP Addresses provided to you by Voxeus or require you to remove such free hosting from the Services, Servers, and IP Addresses provided to you by Layered Technologies.

TOR and Anonymous Routers or Routing Protocols

If an alleged or actual violation of this AUP is believed, in the sole discretion of Voxeus, to have occurred on, to, from, or through the Services, Servers, or IP Addresses provided to you by Layered Technologies on which TOR or an anonymous router or routing protocol exists, the alleged or actual violation of this AUP shall be deemed to have occurred whether verifiable evidence exists or not and Voxeus shall enforce this AUP at the sole discretion of Voxeus.

Billing

You are responsible for paying for any network resources used to connect the Services, Servers, and IP Addresses provided to you by Voxeus to the Internet. Pursuant to the Terms of Service of Voxeus, you may request that the Services, Servers, and IP Addresses provided to you by Voxeus be disconnected from the Internet. However, you remain responsible for paying for any network resources used up to the time of disconnection.

Violations of this AUP should be reported to abuse@voxeus.com